CONFEDERATION OF INDIAN INDUSTRY. (1995). UNDERSTANDING TOTAL QUALITY MANAGEMENT. CONFEDERATION OF INDIAN INDUSTRY.
Cita Chicago Style (17a ed.)CONFEDERATION OF INDIAN INDUSTRY. UNDERSTANDING TOTAL QUALITY MANAGEMENT. NEW DELHI: CONFEDERATION OF INDIAN INDUSTRY, 1995.
Cita MLA (9a ed.)CONFEDERATION OF INDIAN INDUSTRY. UNDERSTANDING TOTAL QUALITY MANAGEMENT. CONFEDERATION OF INDIAN INDUSTRY, 1995.
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