Cita APA (7a ed.)

CONFEDERATION OF INDIAN INDUSTRY. (1995). UNDERSTANDING TOTAL QUALITY MANAGEMENT. CONFEDERATION OF INDIAN INDUSTRY.

Cita Chicago Style (17a ed.)

CONFEDERATION OF INDIAN INDUSTRY. UNDERSTANDING TOTAL QUALITY MANAGEMENT. NEW DELHI: CONFEDERATION OF INDIAN INDUSTRY, 1995.

Cita MLA (9a ed.)

CONFEDERATION OF INDIAN INDUSTRY. UNDERSTANDING TOTAL QUALITY MANAGEMENT. CONFEDERATION OF INDIAN INDUSTRY, 1995.