CONFEDERATION OF INDIAN INDUSTRY. (1995). UNDERSTANDING TOTAL QUALITY MANAGEMENT. CONFEDERATION OF INDIAN INDUSTRY.
Lua i Stíl Chicago (17ú heag.)CONFEDERATION OF INDIAN INDUSTRY. UNDERSTANDING TOTAL QUALITY MANAGEMENT. NEW DELHI: CONFEDERATION OF INDIAN INDUSTRY, 1995.
Lua MLA (9ú heag.)CONFEDERATION OF INDIAN INDUSTRY. UNDERSTANDING TOTAL QUALITY MANAGEMENT. CONFEDERATION OF INDIAN INDUSTRY, 1995.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.