CONFEDERATION OF INDIAN INDUSTRY. (1995). UNDERSTANDING TOTAL QUALITY MANAGEMENT. CONFEDERATION OF INDIAN INDUSTRY.
Citação norma ChicagoCONFEDERATION OF INDIAN INDUSTRY. UNDERSTANDING TOTAL QUALITY MANAGEMENT. NEW DELHI: CONFEDERATION OF INDIAN INDUSTRY, 1995.
Citação norma MLACONFEDERATION OF INDIAN INDUSTRY. UNDERSTANDING TOTAL QUALITY MANAGEMENT. CONFEDERATION OF INDIAN INDUSTRY, 1995.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.