CONFEDERATION OF INDIAN INDUSTRY. (1995). UNDERSTANDING TOTAL QUALITY MANAGEMENT. CONFEDERATION OF INDIAN INDUSTRY.
Chicago-čujuhus (17. p.)CONFEDERATION OF INDIAN INDUSTRY. UNDERSTANDING TOTAL QUALITY MANAGEMENT. NEW DELHI: CONFEDERATION OF INDIAN INDUSTRY, 1995.
MLA-čujuhus (9. p.)CONFEDERATION OF INDIAN INDUSTRY. UNDERSTANDING TOTAL QUALITY MANAGEMENT. CONFEDERATION OF INDIAN INDUSTRY, 1995.
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