Cita APA (7th ed.)

KOLARIK WILIAM J. (1995). CREATING QUALITY: CONCEPTS,SYSTEMS STRATEGIES AND TOOLS. MCGRAW-HILL.

Cita Chicago (17th ed.)

KOLARIK WILIAM J. CREATING QUALITY: CONCEPTS,SYSTEMS STRATEGIES AND TOOLS. NEW YORK: MCGRAW-HILL, 1995.

Cita MLA (9th ed.)

KOLARIK WILIAM J. CREATING QUALITY: CONCEPTS,SYSTEMS STRATEGIES AND TOOLS. MCGRAW-HILL, 1995.