HOOKS I F. (2001). CUSTOMER CENTERED PRODUCTS. AMACOM.
Chicago Style (17th ed.) CitationHOOKS I F. CUSTOMER CENTERED PRODUCTS. NEW YORK: AMACOM, 2001.
MLA (9th ed.) CitationHOOKS I F. CUSTOMER CENTERED PRODUCTS. AMACOM, 2001.
Warning: These citations may not always be 100% accurate.