HOOKS I F. (2001). CUSTOMER CENTERED PRODUCTS. AMACOM.
Citación estilo ChicagoHOOKS I F. CUSTOMER CENTERED PRODUCTS. NEW YORK: AMACOM, 2001.
Cita MLAHOOKS I F. CUSTOMER CENTERED PRODUCTS. AMACOM, 2001.
Warning: These citations may not always be 100% accurate.