Farris, P. W., & Pfeifer, P. P. (2006). Marketing Metrics: 50+ Metrics Every Executive Should Master. Person Power.
Citação norma ChicagoFarris, Paul W., and Phillip Pfeifer Pfeifer. Marketing Metrics: 50+ Metrics Every Executive Should Master. New Delhi: Person Power, 2006.
Citação norma MLAFarris, Paul W., and Phillip Pfeifer Pfeifer. Marketing Metrics: 50+ Metrics Every Executive Should Master. Person Power, 2006.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.