Service Management
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| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Boston
Harvard Business School
2011
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| Subjects: | |
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MARC
| LEADER | 00000nam a2200000Ia 4500 | ||
|---|---|---|---|
| 100 | |a Fitzsimmons, James A; Fitzsimmons, Mona J | ||
| 250 | |||
| 020 | |a 9789340000000 | ||
| 650 | |a Service Management | ||
| 942 | |c BK | ||
| 245 | |a Service Management | ||
| 260 | |a Boston |b Harvard Business School |c 2011 | ||
| 082 | |a 658.4035 |b CHR | ||
| 300 | |a xxxix+ 312p, 24cm | ||
| 999 | |c 2804 |d 2804 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_000000000000000_FIT |7 0 |9 3472 |a 50008177 |b 50008177 |d 2015-11-17 |g 1595.00 |l 0 |o 658 FIT |p BM6142 |r 2017-05-24 |y BK | ||