Service Management
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| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Boston
Harvard Business School
2011
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| Subjects: | |
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MARC
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|---|---|---|---|
| 100 | |a Fitzsimmons, James A; Fitzsimmons, Mona J | ||
| 250 | |||
| 020 | |a 9789340000000 | ||
| 650 | |a Service Management | ||
| 942 | |c BK | ||
| 245 | |a Service Management | ||
| 260 | |a Boston |b Harvard Business School |c 2011 | ||
| 082 | |a 658 |b FIT | ||
| 300 | |a xxxix+ 312p, 24cm | ||
| 999 | |c 2806 |d 2806 | ||
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