Service Management
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| 主要作者: | |
|---|---|
| 格式: | 圖書 |
| 出版: |
Boston
Harvard Business School
2011
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MARC
| LEADER | 00000nam a2200000Ia 4500 | ||
|---|---|---|---|
| 100 | |a Fitzsimmons, James A; Fitzsimmons, Mona J | ||
| 250 | |||
| 020 | |a 9789340000000 | ||
| 650 | |a Service Management | ||
| 942 | |c BK | ||
| 245 | |a Service Management | ||
| 260 | |a Boston |b Harvard Business School |c 2011 | ||
| 082 | |a 658 |b FIT | ||
| 300 | |a xxxix+ 312p, 24cm | ||
| 999 | |c 2806 |d 2806 | ||
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| 952 | |0 0 |1 0 |4 0 |7 0 |a 50008177 |b 50008177 |d 2016-08-22 |g 799.00 |l 0 |o 658.15 FIT |p M1011 |r 2017-05-24 00:00:00 |w 2017-05-24 |y BK | ||
| 952 | |0 0 |1 0 |4 0 |7 0 |a 50008177 |b 50008177 |d 2016-08-22 |g 799.00 |l 1 |o 658.15 FIT |p M1012 |r 2018-11-12 00:00:00 |s 2018-10-06 |w 2017-05-24 |y BK | ||