Lua APA (7ú heag.)

Joshi Gaurav. (2012). Customer satisfaction survey & need gap analysis for Godrej material handling. NMIMS.

Lua i Stíl Chicago (17ú heag.)

Joshi Gaurav. Customer Satisfaction Survey & Need Gap Analysis for Godrej Material Handling. Mumbai: NMIMS, 2012.

Lua MLA (9ú heag.)

Joshi Gaurav. Customer Satisfaction Survey & Need Gap Analysis for Godrej Material Handling. NMIMS, 2012.

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