Joshi Gaurav. (2012). Customer satisfaction survey & need gap analysis for Godrej material handling. NMIMS.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रJoshi Gaurav. Customer Satisfaction Survey & Need Gap Analysis for Godrej Material Handling. Mumbai: NMIMS, 2012.
एमएलए (9वां संस्करण) प्रशस्ति पत्रJoshi Gaurav. Customer Satisfaction Survey & Need Gap Analysis for Godrej Material Handling. NMIMS, 2012.
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