Joshi Gaurav. (2012). Customer satisfaction survey & need gap analysis for Godrej material handling. NMIMS.
Chicago (17e ed.) BronvermeldingJoshi Gaurav. Customer Satisfaction Survey & Need Gap Analysis for Godrej Material Handling. Mumbai: NMIMS, 2012.
MLA (9e ed.) BronvermeldingJoshi Gaurav. Customer Satisfaction Survey & Need Gap Analysis for Godrej Material Handling. NMIMS, 2012.
Let op: Deze citaties zijn niet altijd 100% accuraat.