APA (7th ed.) Citation

Inani Abhishek. (2011). Customer First -Improving the Customer Services at various Customer Touch Points. NMIMS.

Chicago Style (17th ed.) Citation

Inani Abhishek. Customer First -Improving the Customer Services at Various Customer Touch Points. Mumbai: NMIMS, 2011.

MLA (9th ed.) Citation

Inani Abhishek. Customer First -Improving the Customer Services at Various Customer Touch Points. NMIMS, 2011.

Warning: These citations may not always be 100% accurate.