Inani Abhishek. (2011). Customer First -Improving the Customer Services at various Customer Touch Points. NMIMS.
Chicago Style (17th ed.) CitationInani Abhishek. Customer First -Improving the Customer Services at Various Customer Touch Points. Mumbai: NMIMS, 2011.
MLA (9th ed.) CitationInani Abhishek. Customer First -Improving the Customer Services at Various Customer Touch Points. NMIMS, 2011.
Warning: These citations may not always be 100% accurate.