APA (7th ed.) Citation

JAGDISHWALA PRATIK MPE 2009-11. (2011). METRICS FOR QUALITY ASSURANCE IN CRM. MPE NMIMS.

Chicago Style (17th ed.) Citation

JAGDISHWALA PRATIK MPE 2009-11. METRICS FOR QUALITY ASSURANCE IN CRM. Mumbai: MPE NMIMS, 2011.

MLA (9th ed.) Citation

JAGDISHWALA PRATIK MPE 2009-11. METRICS FOR QUALITY ASSURANCE IN CRM. MPE NMIMS, 2011.