APA (7e ed.) Bronvermelding

JAGDISHWALA PRATIK MPE 2009-11. (2011). METRICS FOR QUALITY ASSURANCE IN CRM. MPE NMIMS.

Chicago (17e ed.) Bronvermelding

JAGDISHWALA PRATIK MPE 2009-11. METRICS FOR QUALITY ASSURANCE IN CRM. Mumbai: MPE NMIMS, 2011.

MLA (9e ed.) Bronvermelding

JAGDISHWALA PRATIK MPE 2009-11. METRICS FOR QUALITY ASSURANCE IN CRM. MPE NMIMS, 2011.

Let op: Deze citaties zijn niet altijd 100% accuraat.