Shelarka Chirag. (2011). Process Management. MPE-NMIMS.
Cita Chicago (17th ed.)Shelarka Chirag. Process Management. Mumbai: MPE-NMIMS, 2011.
Cita MLA (9th ed.)Shelarka Chirag. Process Management. MPE-NMIMS, 2011.
Atenció: Aquestes cites poden no estar 100% correctes.