Joseph Joel,under the direction of Gupta Vivek. (2005). Harrah's CRM Strategy. ICMR.
Dyfyniad Arddull ChicagoJoseph Joel,under the direction of Gupta Vivek. Harrah's CRM Strategy. Hyderabad: ICMR, 2005.
Dyfyniad MLAJoseph Joel,under the direction of Gupta Vivek. Harrah's CRM Strategy. ICMR, 2005.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.