Cita APA (7a ed.)

Joseph Joel,under the direction of Gupta Vivek. (2005). Harrah's CRM Strategy. ICMR.

Cita Chicago Style (17a ed.)

Joseph Joel,under the direction of Gupta Vivek. Harrah's CRM Strategy. Hyderabad: ICMR, 2005.

Cita MLA (9a ed.)

Joseph Joel,under the direction of Gupta Vivek. Harrah's CRM Strategy. ICMR, 2005.