Joseph Joel,under the direction of Gupta Vivek. (2005). Harrah's CRM Strategy. ICMR.
Chicagoスタイル(17版)引用形式Joseph Joel,under the direction of Gupta Vivek. Harrah's CRM Strategy. Hyderabad: ICMR, 2005.
MLA(9版)引用形式Joseph Joel,under the direction of Gupta Vivek. Harrah's CRM Strategy. ICMR, 2005.
警告: この引用は必ずしも正確ではありません.