Cita APA (7a ed.)

Bovee, C. T. (2011). Business Communication Essentials (4th ed.). Pearson.

Cita Chicago Style (17a ed.)

Bovee, Courtland; Thill. Business Communication Essentials. 4th ed. New Delhi: Pearson, 2011.

Cita MLA (9a ed.)

Bovee, Courtland; Thill. Business Communication Essentials. 4th ed. Pearson, 2011.