Organisational Schizophrenia

Show other versions (1)

Gardado en:

Detalles Bibliográficos
Autor Principal:	Gureja, Gopal K
Formato:	Libro
Publicado:	New Delhi Tata McGraw-Hill 2013
Subjects:	Organisational Schizophrenia,Impact on Customer Service Quality,Customer services
Tags:	Engadir etiqueta Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!

Títulos similares

Organisational Schizophrenia
por: Gureja, Gopal K
Publicado: (2013)

Managing Knock Your Socks off Service
por: Bell, Chip R
Publicado: (2007)

Do You Want To Keep Your Customers Forever
por: Pine BJ II
Publicado: (2009)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
por: COOK SARAH
Publicado: (2010)

Do You Want to Keep Your Customers Forever?
por: Pine B Joseph
Publicado: (2009)

Customer Loyalty
por: Rai, Alok Kumar
Publicado: (2014)

The Cult of the Customer
por: Hyken, Shep
Publicado: (2009)

Tough Customers : Customer Service Rep's Survival Guide Series
por: Dee David
Publicado: (1994)

Managing Knock Your Socks off Service
por: Bella Chip R.
Publicado: (2007)

Customers for Life : how to turn that one-time buyer into a lifetime customer
por: Sewell Carl
Publicado: (1990)

Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers
por: Spector Robert
Publicado: (2002)

Customers for Life : How to Turn that One-time Buyer into a Lifetime Customer
por: Sewell, Carl
Publicado: (2002)

Successful Service Operations Management
por: Metters, Richard (Et.al)
Publicado: (2006)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
por: BLANCHARD KEN
Publicado: (2007)

Services Marketing
por: Zeithaml, Valarie A.
Publicado: (2013)

The Disney Way
por: Capodagli, Bill
Publicado: (2007)

Service Marketing
por: Lovelock, Christopher
Publicado: (2011)

Service Management and Marketing
por: Gronroos, Christian
Publicado: (2007)

Sewell, Carl
por: SEW
Publicado: (2002)

HandBook of Services Marketing and Management
por: Swartz, Teresa A
Publicado: (2000)

Services Marketing
por: Rao, K. Ram Mohan
Publicado: (2011)

Flip the Funnel
por: Jaffe, Joseph
Publicado: (2010)

Uplifting Service
por: Kaufman, Ron
Publicado: (2012)

Customer Relationship Management
por: Buttle, Francis
Publicado: (2004)

Customer Relationship Management
por: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Publicado: (2007)

Services Marketing
por: Zeithaml, Valarie A
Publicado: (2006)

The professional service firm 50
por: Peters, Tom
Publicado: (1999)

The Corporate Culture Survival Guide
por: Schein, Edgar H
Publicado: (2009)

Customer Science: Behavioral insights for creating breakthrough customer experiences
por: Chernev, Alexander
Publicado: (2022)

Customer Relationship Management
por: Srivastava, Mallika
Publicado: (2016)

Custome Driven service management
por: Bhalachandran S
Publicado: (2007)

Customer - Driven Services Management .
por: Balachandram, S.
Publicado: (2004)

Customer Mania! : it's never too late to build a customer-focused company
por: Blanchard Ken
Publicado: (2004)

Creating customer delight:Customer service & relationship management
por: Prakash,Anand
Publicado: (2016)

RAVING FANS
por: BLANCHARD KEN
Publicado: (2007)

Future of Competition
por: Prahalad, C K
Publicado: (2004)

Future of Competition
por: Prahalad C K
Publicado: (2004)

Marketing Briefs - A Revision and Study Guide
por: Dibb, Sally
Publicado: (2004)

Services Marketing
por: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Publicado: (2013)

Essentials of Services Marketing
por: Wirtz, Jochen
Publicado: (2023)