APA (7th ed.) Citation

Battistella , E. L. (2014). Sorry About That: The Language of Public Apology. OUP.

Chicago Style (17th ed.) Citation

Battistella , Edwin L. Sorry About That: The Language of Public Apology. New Delhi: OUP, 2014.

MLA (9th ed.) Citation

Battistella , Edwin L. Sorry About That: The Language of Public Apology. OUP, 2014.

Warning: These citations may not always be 100% accurate.