APA aipamena

Battistella , E. L. (2014). Sorry About That: The Language of Public Apology. OUP.

Chicago Style aipamena

Battistella , Edwin L. Sorry About That: The Language of Public Apology. New Delhi: OUP, 2014.

MLA aipamena

Battistella , Edwin L. Sorry About That: The Language of Public Apology. OUP, 2014.