Rao, M. (2005). Knowledge Management Tools and Techniques. Bloomberg Press.
Cita Chicago (17th ed.)Rao, Madanmohan. Knowledge Management Tools and Techniques. Princeton: Bloomberg Press, 2005.
Cita MLA (9th ed.)Rao, Madanmohan. Knowledge Management Tools and Techniques. Bloomberg Press, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.