APA aipamena

Harvard Business Review. (2001). Harvard Business Review on Customer Relationship Management. Harvard Business Press.

Chicago Style aipamena

Harvard Business Review. Harvard Business Review on Customer Relationship Management. Boston: Harvard Business Press, 2001.

MLA aipamena

Harvard Business Review. Harvard Business Review on Customer Relationship Management. Harvard Business Press, 2001.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.