Cita APA

Harvard Business Review. (2001). Harvard Business Review on Customer Relationship Management. Harvard Business Press.

Citación estilo Chicago

Harvard Business Review. Harvard Business Review on Customer Relationship Management. Boston: Harvard Business Press, 2001.

Cita MLA

Harvard Business Review. Harvard Business Review on Customer Relationship Management. Harvard Business Press, 2001.

Warning: These citations may not always be 100% accurate.