APA引文

Harvard Business Review. (2001). Harvard Business Review on Customer Relationship Management. Harvard Business Press.

Chicago Style (17th ed.) Citation

Harvard Business Review. Harvard Business Review on Customer Relationship Management. Boston: Harvard Business Press, 2001.

MLA引文

Harvard Business Review. Harvard Business Review on Customer Relationship Management. Harvard Business Press, 2001.

警告:這些引文格式不一定是100%准確.