Cita APA

Peppers. Don ; Rogers, M. (2005). Return on Customer. Happer Business.

Citación estilo Chicago

Peppers. Don ; Rogers, Martha. Return on Customer. New York: Happer Business, 2005.

Cita MLA

Peppers. Don ; Rogers, Martha. Return on Customer. Happer Business, 2005.

Warning: These citations may not always be 100% accurate.