APA引文

Peppers. Don ; Rogers, M. (2005). Return on Customer. Happer Business.

Chicago Style (17th ed.) Citation

Peppers. Don ; Rogers, Martha. Return on Customer. New York: Happer Business, 2005.

MLA引文

Peppers. Don ; Rogers, Martha. Return on Customer. Happer Business, 2005.

警告：這些引文格式不一定是100％准確.