Lua APA (7ú heag.)

Sheth, J. N., & Shainesh, G. (2001). Customer Relationship Management. TMH.

Lua i Stíl Chicago (17ú heag.)

Sheth, Jagdish N., agus G. Shainesh. Customer Relationship Management. New Delhi: TMH, 2001.

Lua MLA (9ú heag.)

Sheth, Jagdish N., agus G. Shainesh. Customer Relationship Management. TMH, 2001.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.