Cita APA

Sheth, J. N., & Shainesh, G. (2001). Customer Relationship Management. TMH.

Citación estilo Chicago

Sheth, Jagdish N., and G. Shainesh. Customer Relationship Management. New Delhi: TMH, 2001.

Cita MLA

Sheth, Jagdish N., and G. Shainesh. Customer Relationship Management. TMH, 2001.

Warning: These citations may not always be 100% accurate.