APA引文

Dyche, J. (2002). The CRM Handbook: A Business Guide to Customer Relationship Management. Pearson India.

Chicago Style (17th ed.) Citation

Dyche, Jill. The CRM Handbook: A Business Guide to Customer Relationship Management. New Delhi: Pearson India, 2002.

MLA引文

Dyche, Jill. The CRM Handbook: A Business Guide to Customer Relationship Management. Pearson India, 2002.

警告：這些引文格式不一定是100％准確.