The CRM Handbook: A Business Guide to Customer Relationship Management
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| 主要作者: | |
|---|---|
| 格式: | 图书 |
| 语言: | 英语 |
| 出版: |
New Delhi
Pearson India
2002
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MARC
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| 100 | |a Dyche, Jill |9 4624 | ||
| 245 | |a The CRM Handbook: A Business Guide to Customer Relationship Management | ||
| 260 | |a New Delhi |b Pearson India |c 2002 | ||
| 300 | |a 331p, 24cm, | ||
| 650 | |a Marketing; |a Marketing management; |a Customer relations -- Management |9 4625 | ||
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