Charan, R. (2008). What the Customer Wants You to Know. Penguin Group.
Dyfyniad Arddull ChicagoCharan, Ram. What the Customer Wants You to Know. New Delhi: Penguin Group, 2008.
Dyfyniad MLACharan, Ram. What the Customer Wants You to Know. Penguin Group, 2008.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.