APA-ийн эшлэл(7 дахь хэвлэлт)

Charan, R. (2008). What the Customer Wants You to Know. Penguin Group.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Charan, Ram. What the Customer Wants You to Know. New Delhi: Penguin Group, 2008.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Charan, Ram. What the Customer Wants You to Know. Penguin Group, 2008.