APA-viite (7. p.)

REENU RAJU THOMAS. (2018). SEGMENTATION AND FORECASTING OF INBOUND CONTACT CENTER CALLS AT SBI GENERAL. School of Science NMIMS.

Chicago-viite (17. p.)

REENU RAJU THOMAS. SEGMENTATION AND FORECASTING OF INBOUND CONTACT CENTER CALLS AT SBI GENERAL. Mumbai: School of Science NMIMS, 2018.

MLA-viite (9. p.)

REENU RAJU THOMAS. SEGMENTATION AND FORECASTING OF INBOUND CONTACT CENTER CALLS AT SBI GENERAL. School of Science NMIMS, 2018.