APA-referens (7:e uppl.)

REENU RAJU THOMAS. (2018). SEGMENTATION AND FORECASTING OF INBOUND CONTACT CENTER CALLS AT SBI GENERAL. School of Science NMIMS.

Chicago-referens (17:e uppl.)

REENU RAJU THOMAS. SEGMENTATION AND FORECASTING OF INBOUND CONTACT CENTER CALLS AT SBI GENERAL. Mumbai: School of Science NMIMS, 2018.

MLA-referens (9:e uppl.)

REENU RAJU THOMAS. SEGMENTATION AND FORECASTING OF INBOUND CONTACT CENTER CALLS AT SBI GENERAL. School of Science NMIMS, 2018.