Cita APA (7th ed.)

Solomon Robert. (2016). The Art of Client Service (3rd.). Wiley India Pvt Ltd.

Cita Chicago (17th ed.)

Solomon Robert. The Art of Client Service. 3rd. New Delhi: Wiley India Pvt Ltd, 2016.

Cita MLA (9th ed.)

Solomon Robert. The Art of Client Service. 3rd. Wiley India Pvt Ltd, 2016.