APA (7. basım) Alıntı

Metters, R. (2006). Successful Service Operations Management (2nd.). Cengage Learning.

Chicago Style (17. basım) Atıf

Metters, Richard. Successful Service Operations Management. 2nd. Cengage Learning, 2006.

MLA (9th ed.) Atıf

Metters, Richard. Successful Service Operations Management. 2nd. Cengage Learning, 2006.

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