APA aipamena

Metters, R. (2006). Successful Service Operations Management (2nd.). Cengage Learning.

Chicago Style aipamena

Metters, Richard. Successful Service Operations Management. 2nd. Cengage Learning, 2006.

MLA aipamena

Metters, Richard. Successful Service Operations Management. 2nd. Cengage Learning, 2006.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.