APA引文

Metters, R. (2006). Successful Service Operations Management (2nd.). Cengage Learning.

Chicago Style (17th ed.) Citation

Metters, Richard. Successful Service Operations Management. 2nd. Cengage Learning, 2006.

MLA引文

Metters, Richard. Successful Service Operations Management. 2nd. Cengage Learning, 2006.

警告：這些引文格式不一定是100％准確.