Dyfyniad APA

Peppers, D. (2017). Managing Customer Experience and Relationships (3rd.). Wiley.

Dyfyniad Arddull Chicago

Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.

Dyfyniad MLA

Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.