Peppers, D. (2017). Managing Customer Experience and Relationships (3rd.). Wiley.
Style de citation Chicago (17e éd.)Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.
Style de citation MLA (9e éd.)Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.
Attention : ces citations peuvent ne pas être correctes à 100%.