Cita APA

Peppers, D. (2017). Managing Customer Experience and Relationships (3rd.). Wiley.

Citación estilo Chicago

Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.

Cita MLA

Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.

Warning: These citations may not always be 100% accurate.