APA ציטוט

Peppers, D. (2017). Managing Customer Experience and Relationships (3rd.). Wiley.

Chicago Style (17th ed.) Citation

Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.

ציטוט MLA

Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.