APA (7e ed.) Bronvermelding

Peppers, D. (2017). Managing Customer Experience and Relationships (3rd.). Wiley.

Chicago (17e ed.) Bronvermelding

Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.

MLA (9e ed.) Bronvermelding

Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.

Let op: Deze citaties zijn niet altijd 100% accuraat.