APA引文

Peppers, D. (2017). Managing Customer Experience and Relationships (3rd.). Wiley.

Chicago Style (17th ed.) Citation

Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.

MLA引文

Peppers, Don. Managing Customer Experience and Relationships. 3rd. Wiley, 2017.

警告：這些引文格式不一定是100％准確.