MARC
LEADER | 00000 a2200000 | ||
---|---|---|---|
020 | |a 978-1-119-23981-9 | ||
100 | |a Peppers, Don | ||
245 | |a Managing Customer Experience and Relationships | ||
250 | |a 3rd | ||
260 | |b Wiley |c 2017 | ||
999 | |c 340873 |d 340873 | ||
952 | |0 0 |1 0 |2 ddc |4 0 |6 658_081200000000000_PEP |7 0 |9 409177 |a 60000225 |b 60000225 |d 2019-01-11 |e Prof. Mukund Tripathi |g 6340.00 |i AO/18/12/015 |l 0 |o 658.0812/PEP |p NB275 |r 2019-01-11 |v 6340.00 |w 2019-01-11 |y RB |